The Manage Bookings page is the central point of the CRS; from where operators keep track of their current availability, print manifests, allocate resources, and enter new bookings.

Manage Bookings shows all scheduled departures for the allocated day(s) in a table with each departure displayed on a separate row.

Basic Table Layout

The first column shows the Capacity for each departure. The capacity for an individual trip can be edited by clicking on the number, entering a new value, and clicking Save.

The Availability Bars provide a visual representation of how full each trip currently is. See next section for more information.

The Non-Pax column indicates if any units have been booked which relate to products with a zero 'passenger count' - such as lunches, freight, photo CDs, etc.

The Time / Book column shows the scheduled time for each tour, which acts as a direct link to the booking form for that departure.

The Paper icon indicates that trip notes have been entered for the departure, and the Hammer denotes that equipment has been allocated to it.

The End Time column is optional (contact RTBS Support); this can be used to show when each trip is due to finish.

The Activity / Manifest column displays the name of each activity, and these double as links to produce Booking Manifests.

Availability Bars

The coloured Availability Bars offer several functions.

The Booked number shows how many places have been taken on the trip. Clicking on the number will bring up a popup showing key information for each booking:

The Booking ID - This doubles as an 'edit booking' link for the user.
Guest Name
Items - This is a list of Price Types included in the booking. The text comes from the field 'Short Name' in the Price Type record (go to Setup Your Activities → Price Types and into a Price Type record to edit).

At the other end of the Availability Bars, is the number of places Remaining.

Colours

The Availability bars default to orange, but particular colours can be assigned to activities through the Activity Record (Setup Your Activities → Activities). Alternatively, a user can alter the colour for an individual trip by clicking on the availability bar for that day and choosing from the colour palette that appears. (Please note, the trip must contain some bookings to change the colour of the bar).

A red ring will show around the availability bar if the number of remaining spaces is 0.

Day Menu

A 'Day Menu' can be accessed by clicking the menu button next to the date. This menu offers the following functions:

Add One off Trip
Add Day Note

Click the link above to find out about Adding One Off Trips.

Day Notes

Day Notes are only visible to users who have a login to the operator's CRS account, and can be used to convey any useful information.

Multiple Day Notes can be added each day, and they can also be scheduled to show for either a single day or across a date range.

A User login type of 'Day Notes' is available, which allows a user to view only the Day Notes text, with no access to any other parts of the system.

'More' Activity Menu

On the far left of each row is a ‘More’ menu with options for each activity.

For empty departures, the options are to:

Enter a booking (Book Now)
Add Trip Notes
Edit the End Time of the departure (contact RTBS Support to enable).
Trip Info (Created in Setup Your Activities->Trip Info Fields)

For departures with active bookings, additional functions are offered:

View/Edit Bookings
Produce a Pickup Manifest*

*Please note, we now recommend the Custom Manifests functionality in preference over the 'Pickup Manifest' option for most clients, as these can be customised to suit the individual needs of each operator.

Filters

The page will always default to displaying three days from the current day, and to show all scheduled departures for all activities, but a series of filters at the top of the page allows the user to hide full or empty departures, to only show certain activities, or to change the number of days displayed as they require.

The Manage Bookings screen also has a ‘Print’ button so the page can printed out or (in Google Chrome) exported to PDF or saved to Google Drive.

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