The CRS has an inbuilt function which allows an operator to select a series of pickup points, and then allocate pickup times for each location to form an organised pickup route.

Once these pickup points have been established in the system, it allows agents using the TMO or clients booking through the OBL to select their preferred pickup location from the list of available departure points; avoiding the need to contact the operator and enquire about the options available.

Setting Pickup Points

To create a pickup route, the operator must first enter a series of pickup points with corresponding pickup times from each location.

To enter pickup points, go to Setup Your Activities and Pickup Points on the main navigation bar:

Enter the name and address of your first pickup point, and click ‘Save Point’.

Repeat the process for all required stops along the designed route. Pickups can be created in any order.

Note: The Google map feature is here to assist you to verify the location of the address entered. The Google map is not used anywhere else within RTBS.

Once you have a list of saved points, they will be shown in a table at the bottom of the page.

Pickup points can be edited by clicking on their name, changing whichever details are incorrect, and clicking ‘Save Point’ again; or they can be deleted by clicking the red minus symbol beside them.

Creating Pickup Routes

Once you have compiled a suitable list of pickup points, you need to organise them into a Pickup Route.

To do this, go to Setup Your Activities followed by Pickup Routes, or click the link in the top left hand corner of the screen to switch between the Pickup Points and Pickup Routes pages.

To create a new pickup route, enter a Name and Description into the table and click the plus symbol.

To delete an existing route, click the red minus symbol beside it, and to edit a route, click on the Route Name (in blue).

Once the route name is selected, choose your first Pickup Point from the dropdown list provided, and enter in the minutes before or after the scheduled trip time when the pickup will occur (positive for pickups prior to the scheduled departure time, negative for pickup times after the scheduled time).

Click the + symbol to submit the pickup point, and repeat the process for all points on the route.

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Once you have entered all the stops for the chosen route, you delete points, edit pickup times, or change the display order of the route using the table at the bottom of the page, and clicking the ‘Save’ button to confirm the alterations.

Allocating Pickup Routes to Activities

Once you have completed the route, you need to allocate it to an activity or multiple activities. To do this, head to Setup Your Activities and Assign Routes. Check the relevant tick box to apply the created route(s) to the relevant activity or activities.

For the allocated pickup list to display on the booking form, the option 'Require Pickup ' also needs to be selected in the Activity Record.

To set this, head to Setup Your Activities and Activity, and click on the Activity Name.

The required check box Require Pickup is found near to the top of the page, under the Advanced tab, as shown in this image:

Once you've checked the box, click 'Save Changes' at the bottom of the page and the Pickup Routes will now be active for the selected activity. This will need to be completed for each Activity.

The 'Predefined Pickups Only' box can also be ticked if required so users are not able to type alternative locations into the 'Pickup Location' field.

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